From ab6d565a137f095d8be00587295b407c0d81caed Mon Sep 17 00:00:00 2001 From: phre4k Date: Sun, 5 Apr 2015 14:05:12 +0200 Subject: [PATCH] shortened descriptions in Ticketing systems --- README.md | 10 +++++----- 1 file changed, 5 insertions(+), 5 deletions(-) diff --git a/README.md b/README.md index b53720b..e39b529 100644 --- a/README.md +++ b/README.md @@ -477,13 +477,13 @@ Comparison of NoSQL servers: http://kkovacs.eu/cassandra-vs-mongodb-vs-couchdb-v *Web-based ticketing system.* * [Bugzilla](http://www.bugzilla.org/) - General-purpose bugtracker and testing tool originally developed and used by the Mozilla project. -* [Cerb](http://www.cerberusweb.com/) - A group-based e-mail management project built with a commercial open source license. +* [Cerb](http://www.cerberusweb.com/) - Group-based e-mail management project. * [Flyspray](http://flyspray.org) - Web-based bug tracking system written in PHP. -* [MantisBT](http://www.mantisbt.org/) - Another web-based bug tracking system. -* [osTicket](http://osticket.com/) - Open source support ticket system. -* [Otrs](http://www.otrs.com/) - A free and open-source trouble ticket system software package that a company, organization, or other entity can use to assign tickets to incoming queries and track further communications about them. +* [MantisBT](http://www.mantisbt.org/) - Web-based bug tracking system. +* [osTicket](http://osticket.com/) - Simple support ticket system. +* [OTRS](http://www.otrs.com/) - Trouble ticket system for assigning tickets to incoming queries and tracking further communications. * [Request Tracker](http://www.bestpractical.com/rt/) - Ticket-tracking system written in Perl. -* [TheBugGenie](http://www.thebuggenie.com) - Open source ticket system with extremely complete users rights granularity. +* [TheBugGenie](http://www.thebuggenie.com) - Ticket system with extensive user rights system. ## Troubleshooting *Troubleshooting Tools.*