#415 Update README.md ["What's Observability?"] (#10208)

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<details> <details>
<summary>What's Observability?</summary><br><b> <summary>What's Observability?</summary><br><b>
In distributed systems, observability is the ability to collect data about programs' execution, modules' internal states, and the communication among components.<br>
To improve observability, software engineers use a wide range of logging and tracing techniques to gather telemetry information, and tools to analyze and use it.<br>
Observability is foundational to site reliability engineering, as it is the first step in triaging a service outage.<sup title="wikipedia"><a href="https://en.wikipedia.org/wiki/Observability_(software)">[1]</a></sup>
</b></details> </b></details>
## Monitoring ## Monitoring